Terms and conditions
Terms and conditions

What are the basic conditions for cooperation?

We don’t have them, because we practice the individual treatment for each customer. We protect our clients from the competition. Also, we are looking for new ones and ready to work with wholesalers.

How to make an order?

You can make it in free form. It would be made by sending a letter to email, message through social network and messengers, or calling or administrator. The correct saying of model number, size and color has very big importance. It will make placing an order more easy.

Can you work by prepayment?

We are able to work by the prepayment. All you need in sending us 50% of advance payment after discussing all the details. The second part of payment you need to send after full readiness of order.

What are the terms of order?

They depend on seasonal load. Our administrator orients customers.

What sizes of wedding gowns are available?

TM KiraNova works with women sizes from 42 to 48. But if you need an outsized product, please, contact with our manager.

Is it possible to tailoring the dress?

Sure, it’s possible. We understand that there are brides who wants to be unique. We assume the possibility of changing dress length, sleeve length or color. But the price of order will change. You need to discuss all the details with our administrator.

Do you have dresses in stock?

There are no dresses in stock, because we don’t have fully finished products.

Do you have any other dresses?

Of course. Except wedding outfits we have a huge amount of evening dresses.

How does the delivery service work? How much it cost?

We use different carriers for supplying orders worldwide. Shipping cost depends on number of outfits in the order, their weight and price-list of the transport company. All details are discussing individually.

Do you offer a high-quality product?

Yes, you will! We are able to guarantee a high quality of our products to our clients.